New Scam Alert: Drug-Related Disciplinary Action Calls
We are aware of a new scam where individuals are calling nurses, spoofing the Board’s phone number on Caller IDs, and falsely claiming that there is a drug-related disciplinary complaint against their license. The caller may demand that you take immediate action, such as going somewhere to receive a fax, sending money, or completing tasks that could put you at risk.
Please be aware: The Board will never notify you of any disciplinary actions by phone. ALL INITIAL BOARD DISCIPLINE CORRESPONDENCE IS SENT VIA CERTIFIED MAIL AND/OR YOUR NURSE PORTAL.
What to do if you receive such a call:
- Do not engage with the caller.
- Do not provide any personal or financial information.
- Hang up immediately.
- Report the incident to the Board and local authorities.
- Stay vigilant and protect yourself from these fraudulent activities.
- Notify the Federal Trade Commission (info at the bottom of this page)
Email Phishing Attempts
The Board has received reports of email phishing scams claiming it is time to renew your license, and linking to somewhere other than your Nurse Portal. Do not click any links in these messages. Any email reminders will come from either rnboard@wv.gov, aprn@wv.gov or Nursys eNotify.
- Expiration for all RN licenses without an APRN is 10-31-2024. Renewal begins 9/1/2024.
- There will be no fee for RNs renewing who have an APRN license
- Your nurse portal address is always going to be the following: https://wvrn.boardsofnursing.org/wvrn/.
- Any renewal reminders sent by the Board will be from rnboard@wv.gov, and will link directly to your portal address.
- If you get an email from anywhere else asking you to renew, and it does not have your portal address, it is most likely a scam. Do not click any links on it.
- If you have any questions about an email you received, please contact us at rnboard@wv.gov or call at (304) 744-0900
We recommend signing up for e-Notify, and get official text and email alerts from NURSYS.
Fraudulent phone calls
We have also been made aware that some licensees have received fraudulent communications from individuals claiming to be from our licensing board, or another agency, such as the Drug Enforcement Administration (DEA). The communications, often by phone, may threaten arrest or license suspension, demand personal information, or require the payment of fines. Please note: ALL INITIAL BOARD DISCIPLINE CORRESPONDENCE IS SENT VIA CERTIFIED MAIL AND/OR YOUR NURSE PORTAL.
Phone calls may “spoof” our phone number and appear to be from our number;
If you need to verify the identity of a WV RN Board investigator, call (304) 744-0900 or email the discipline department through your Nurse Portal;
The Board will never demand that you provide personal information, such as social security number, date of birth, bank or credit card account numbers over the phone;
Please notify the Federal Trade Commission if you have been the subject or victim of a scam
These type of licensing scams are a problem nationwide.The Federal Trade Commission accepts reports about “Imposter Scams” through the FTC Complaint Assistant, or at 1-877-382-4357. These reports are used to aid ongoing investigations.The Drug Enforcement Administration also has warned of imposters posing as DEA agents. Information and reporting of these scams can be found at this DEA website:
https://www.dea.gov/press-releases/2020/07/29/dea-warns-scammers-impersonating-dea-employees