Pearson VUE will undertake a data center migration to enhance the agility, reliability, and scalability of our business systems. We are transitioning our data center between Friday, October 11, 2024, at 1:00 pm US Central Time and Sunday, October 13, 2024, at 9:00 am US Central Time. Though we strive to minimize operational disruptions, several systems and functions will be unavailable during this period, including:
- Candidate registration, scheduling, or cancellations of appointments
- Exam deliveries
- Results reporting
- Authorization to Test (ATT) notifications
- Candidate email communications from the NCLEX admin website
- Access to the NCLEX admin website
- Limited call center support since agents will be unable to access registration and the NCLEX admin website
Notices on
pearson.com will advise candidates when the systems will be temporarily unavailable. Because we expect higher call volumes on Monday Oct 14, 2024, during which candidates may experience longer wait times, we are preparing to meet the additional demand.