Background Check Information

​Criminal Background Check Instructions

 

The Board does not process fingerprint cards.  Please do not upload results to your Nursing Portal, email, or via fax.


Instructions for West Virginia residents
  • To schedule an appointment, go to https://uenroll.identogo.com/  
  • If you are a WV resident but are unable to schedule an appointment with IdentoGo then please use the Instructions for Out of State Residents below to submit a fingerprint card. 
  • Enter our Service Code 228NJX to get started. For further details, please click here:
    https://wvrnboard.wv.gov/Documents/WV%20Service%20Code​%20Form%20-%20WV%20RN%20Board.pdf
  • Select on ‘Schedule or Manage Appointment’ to schedule an appointment.  
  • Write down your confirmation number and take it with you to your fingerprint appointment. 
  • State and federal background checks are now all electronic.  It will take 2 – 3 business days for the West Virginia Board of Examiners for Registered Professional Nurses to receive the results.  Direct all questions regarding the process to IdentoGo by MorphoTrust USA Enrollment Services at 855-766-7746.  
  • License applicants whose fingerprint submissions are rejected twice by Idemia i.e. IdentoGO, must contact the WV RN Board directly at rnboard@wv.gov or 304-744-0900. 


Instructions for Out of State residents
  • You will need to submit a West Virginia state and federal background check by completing the instructions for in state applicants. 
  • To schedule an appointment, go to https://uenroll.identogo.com/ and enter our Service Code 228NJX to get started. 
  • If you are unable to schedule an appointment Select ‘Submit A Fingerprint Card by Mail” in order have hard cards submitted and processed. Here are detailed instructions on how to submit a fingerprint card:
    https://dev-wvrnboard.wv.gov/Documents/UEP_WV_card%20scan%20instructions.pdf
    The fingerprint card is only necessary if you are unable to schedule an appointment.
  • In addition, you will be required to submit a state background check from your state of residency. You will need to go to the appropriate agency to submit fingerprints and have the results sent directly to the board. It is required by the board that all background checks must be done by submitting fingerprints. As the applicant, it is your responsibility to research the correct agency that can administer state level background checks that are done by fingerprint. If the agency is unable to forward the results directly to the board, you will need to forward the unopened results to the board as soon as you receive the results. Please note that the envelope containing the results should remain sealed and sent to the board office.
  • When submitting state level background check results, the results cannot be sent as an attachment through email, via fax, or sent from a third party organization.
  • License applicants whose fingerprint submissions are rejected twice by Idemia i.e. IdentoGO, must contact the WV RN Board directly at rnboard@wv.gov or 304-744-0900. 

Special Instructions for Pennsylvania residents
  • PA residents may submit a record check request using the Eptach service at https://epatch.state.pa.us/
  • Send the Control Number, Full Name and Date of Request by email to:
         Heather.K.Nutter@wv.gov
  • ​DO NOT upload the results to your nurse portal or send via email.

The criminal background check information can be submitted to the Board up to 12 months prior to graduation.  


Again, please do not upload background check results to your Nursing Portal or send the results by email or fax.  The Board only accepts mailed unopened results.  The Board does not accept or process fingerprint cards.


Fingerprint Manual Card Submission Procedures

How to Challenge your background check

FBI Privacy Act Statement

If you have any questions email them to rnboard@wv.gov.
West Virginia RN Board
5001 MacCorkle Ave, SW, South Charleston, WV 25309 (304) 744-0900