Discipline

Discipline, Complaints & Public Protection

The West Virginia Board of Registered Nurses is committed to protecting the public through the regulation of nursing practice. The Board receives, investigates, and acts on concerns regarding Registered Nurses (RNs), Advanced Practice Registered Nurses (APRNs), and Dialysis Technicians.

Complaint & Discipline Options

Submit a Complaint

All complaints must be submitted electronically through the West Virginia Board of Registered Nurses official portal. Complete and submit your formal complaint online to initiate a review.

Quarterly Discipline Reports

Access official monthly records of board discipline, board orders, reprimands, consent agreements, and license suspensions.

Investigative Process

Learn about the Board's investigative and disciplinary process, practitioner rights, complaint resolution steps, and download our official brochure.

Understanding the Complaint Process

Complaints may be submitted by anyone who has concerns regarding a nurse's practice or professional conduct. Common sources of complaints include:
  • Patients & Family Members: Reporting care concerns, communication issues, or professional boundary violations.
  • Employers & Healthcare Facilities: Reporting incidents, standard-of-care failures, patient abandonment, or medication diversion.
  • Co-Workers & Healthcare Providers: Reporting suspected impairment, unethical conduct, or unsafe practice.
  • Law Enforcement & Government Agencies: Reporting legal convictions or official regulatory enforcement findings.

Important Information for Filers

Mandatory Reporting Obligation: Mandatory reporting requirements apply directly to licensed registered nurses, including those in administrative, managerial, or supervisory roles. According to the West Virginia Code of State Rules (19 CSR 9-3.4), a registered professional nurse who is required to file a complaint with the Board must do so within thirty (30) days of their knowledge of the alleged violation.

Substance Use & Impairment (WV Restore)

If a concern involves substance use disorder, mental health challenges, or physical conditions impacting safe practice, nurses may be eligible for confidential monitoring and recovery support through WV Restore.

Submitting Complaints & Document Requests

Written complaints or formal written requests for public disciplinary records may be submitted directly to the Board office:
  • Mail: West Virginia Board of Registered Nurses
    5001 MacCorkle Ave. SW, South Charleston, WV 25309
  • Phone: (304) 744-0900
  • Email:rnboard@wv.gov